Thank you for choosing 123 Exteriors as your trusted contractor for your home’s restoration project. Now that work has been completed on your home, we will begin working on getting payment released from your insurance provider and sending over your invoice for final payment.
Below we have provided pertinent payment and invoicing information for your reference. If you have any questions, please reach out to your Sales Representative.
An invoice will be sent to the insurance company notifying them that your job is completed in order to get the depreciation check and any other supplemental funds released. Supplemental funds are monies paid by the insurance company for items that were not included on their estimate. Example: Permit fees. Insurance carriers will cover the cost of the permit fees if we send them proof the cost was incurred in the form of a receipt.
Continual follow-up with the insurance carrier will be needed to get your funds released. Once payment is released, 123 Exteriors is notified by the insurance carrier. Occasionally, payment may be released and sent to you before it is communicated to us. Please call your Sales Representative if this happens to you.
The mortgage company may be listed on the check. These checks need to be sent to the mortgage company for endorsement. Please call the mortgage company and ask how they would like you to proceed.
Funds should be released by your insurance carrier and payment completed within a 30-day time period. Your Sales Representative will follow up with you and request you to reach out to your insurance provider to help speed up the fund release in the event that your payment has not been paid in full within that 30-day time period.
All of our invoices are sent electronically to your email on file and provide a breakdown of charges and an ACH link for payment for ease of access to you. We also take credit card payments (3% processing fee) or checks turned into the office.